General Terms

General Terms and Conditions of
 Leica Camera Deutschland GmbH
 for consumers

These general terms and conditions apply to any and all purchases at the online shop of Leica Camera Deutschland GmbH.

2.1.    The products advertised in the online shop of Leica Camera Deutschland GmbH (hereinafter referred to as “LEICA STORE FRANKFURT”) at do not constitute legally binding offers. When ordering the product, the customer makes a binding declaration of intent to purchase the ordered product (purchase contract offer).
2.2.    The customer may then make a binding purchase offer (order) via the online shopping basket system. The following steps must be completed in order to place an order with LEICA STORE FRANKFURT:
1) The customer puts products into the shopping basket by clicking on the button “add to shopping basket”, this step is non-binding. 2) All products the customer placed in the shopping basket can be accessed by the customer clicking on the shopping cart symbol in the navigation bar. The customer may make changes in this view at any time. 3) When the customer wants to purchase the products in the shopping basket, the customer then clicks on the button “proceed to check-out”. This redirects the customer to the ordering process, which consists of three steps.
In the first step, the customer is required to enter personal information including the address or, if the customer already has a customer account, to log into the customer account. In the second step, the customer selects the delivery options and a payment method. In the third step, the customer is given an overview over all information concerning the intended order for control purposes (especially invoice and delivery address, product, price, quantity, payment method). Here, the customer is requested to confirm accuracy of the information. The customer can also use this overview to correct or change the order information by clicking on “change”.
2.3.    By clicking on the button “place order subject to payment”, the customer makes a binding offer to LEICA STORE FRANKFURT. With this offer, the customer offers LEICA STORE FRANKFURT the conclusion of a purchase contract.
2.4.    LEICA STORE FRANKFURT only accepts the purchase contract offer by dispatching the product or by sending of a dispatch confirmation, which results in a purchase contract being concluded between the customer and LEICA STORE FRANKFURT. If the order is shipped in more than parcel, it may be that the customer receives a separate dispatch confirmation for every parcel. In this case, a separate purchase contract is concluded between LEICA STORE FRANKFURT and the customer with every dispatch confirmation in regard to the products listed in the respective dispatch confirmation
2.5.    By placing the order (by clicking on the button “place order subject to payment”), the contractual text (the order) is stored electronically by LEICA STORE FRANKFURT for execution of the order and receipt of the order is immediately confirmed by electronic means to the e-mail address provided by the customer (confirmation of receipt). Together with this confirmation of receipt, the customer receives these general terms and conditions and the cancellation policy of LEICA STORE FRANKFURT via e-mail.
2.6.    Neither the confirmation of receipt nor the receipt of an order via telephone constitutes a binding acceptance of the purchase contract offer.
2.7.    LEICA STORE FRANKFURT shall have the right to accept the binding offer of the customer within seven working days (working days: Mondays to Saturdays) of receipt of the order.
2.8.    Additionally, LEICA STORE FRANKFURT points out data protection regulations in regard to legally binding orders.
2.9.    If a customer enters a delivery address outside the delivery area offered by Leica Store Frankfurt when completing the order process (outside the Federal Republic of Germany), the customer is given the option to send a non-binding offer enquiry to LEICA STORE FRANKFURT. In this case, in deviation from the order process set out above, there is no option for submitting a legally binding order by clicking on “place order subject to payment”. In such event, LEICA STORE FRANKFURT will immediately contact the customer by e-mail or phone and – where possible – make a concrete offer. A direct purchase through the online shop is not possible in such cases.

The contractual partner of the customer is

Leica Camera Deutschland GmbH
Leica Store & Galerie Frankfurt

Großer Hirschgraben 15

D-60311 Frankfurt am Main

represented by the Managing Directors 

Kurt Doyran | Falk Friedrich | Matthias Harsch

Phone: +49 (0)69 920 70 70


registered with the Amtsgericht [Local Court] of Frankfurt am Main, HRB 8702.
In case of customer enquiries and any complaints, LEICA STORE FRANKFURT can be contacted under the above contact details during its normal opening hours
Mondays to Fridays, 10:00 a.m. – 07:00 p.m. and

Saturdays 10:00 a.m. – 05:00 p.m.

LEICA STORE FRANKFURT hands the ordered product over to a shipping company in accordance with the shipping and payment conditions. The shipping costs are set out in the shipping and payment conditions.

Consumers are entitled to a right of cancellation.
A consumer in terms of these general terms and conditions is every natural person who concludes a purchase contract for a purpose that is for the most part not associated with the person’s commercial or self-employed activity (consumer in terms of section 13 German Civil Code).

LEICA STORE FRANKFURT recovers the goods at the customer in the context of a withdrawal through a shipping service provider. The customer will find information regarding the exact procedure in case of return following a withdrawal under the following link:

6.    PRICES
Unless stated otherwise, all prices are given as final price including statutory VAT plus shipping costs. The shipping costs are set out in the shipping and payment conditions.

Until payment of the purchase price in full, the goods remain the property of LEICA STORE FRANKFURT. This shall also apply in case of resale, processing and combining of the goods.

The EU Commission is providing a platform for extrajudicial dispute resolution. This offers consumers the opportunity to initially resolve disputes regarding their online purchase without involving a court. The dispute resolution platform can be accessed through the external link

Frankfurt am Main, September 2016